Field Technical Support
Keeping full time technical staff at offices in various metro or remote areas of the US can be challenging and is not always possible for some businesses. Many companies will often need extra technical resources that are needed at one, or multiple locations to ensure on-time project delivery. There are some onsite technical problems that cannot be resolved remotely.
With Buckeye Mountain, we can provide your company with peace of mind knowing that our field technicians can assist immediately in the event that emergency onsite IT support is needed. Most of our field technicians average between 5 to 15 years of experience in the technology industry and have demonstrated expertise installing, testing, repairing, and replacing a wide range of mobile and wireless equipment. Our breadth of technical expertise and geographical reach can help your company be more effective and respond faster to common IT issues without the need to add additional staff and overhead.
Field On-Site Services
- On-site troubleshooting of mobile and wireless equipment
- Site audit/surveys
- User training and support
- On-site spare and repair management and logistics
- On-site configuration and repair