Help Desk

When your system goes down, or a device is malfunctioning while you are out in the field, you need an experienced IT professional to help you get everything up and running again properly. There are endless issues that can arise between your hardware, software, server, and applications.

We can help you resolve these problems promptly and efficiently with our managed help desk services. Our around-the-clock support makes it possible for engineers to take care of any IT system issues you may experience as soon as they are discovered.

From small IT issues to complete overhauls, our Buckeye Mountain support team can assist you with quick and effective solutions. Working through each issue step-by-step, our technical engineers will be available to provide you with assistance to solve system problems and also show you how to resolve them. From device configuration issues, connectivity issues, synchronization with mobile devices and more. Our Help Desk is your one stop shop for all your questions and requests.

Help Desk Services

  • 24/7 support
  • Phone & email support
  • US based
  • Agents trained to support specific products
  • Software installation
  • Troubleshooting driver issues
  • Installing new hardware
  • Troubleshooting software or hardware failure